ATTENTION Curators, please assist

@ Dan Cornett - Ok I'll wait a week and thank you Dan.

I'd recommend putting in the ticket today.
I've had the same issue for months now and no amount of waiting around has changed anything.
Jan Harms Mooskoocker is shown by Geni as my 8th great grand father, this is true for one branch of the family but he is actually my 7th great grandfather on my P-line but for what ever reason the path software chooses to follow a less direct path to him and no amount of "following the path" by me has made any difference.

Jeff's app, which can be found here

http://www.geni.com/projects/HistoryLink/14021

Can identify "problem profiles"

Worth a try (plus the app is great !)

Sorry, i don´t get it. There is only the Historylink app, which is leaderboard. How can it identify problem profiles?

Jaak that's a different function in HistoryLink. If you try it from the project I linked you will see a whole different set of options about your ancestors - it's very cool.

oh now i get it...thanx!

parents 2 / 2 100% 2 / 2 100%
grand parents 4 / 4 100% 6 / 6 100%
great grandparents 8 / 8 100% 14 / 14 100%
2nd great grandparents 16 / 16 100% 30 / 30 100%
3rd great grandparents 31 / 32 97% 61 / 62 98%
4th great grandparents 49 / 64 77% 110 / 126 87%
5th great grandparents 47 / 128 37% 157 / 254 62%
6th great grandparents 32 / 256 13% 189 / 510 37%
7th great grandparents 26 / 512 5% 215 / 1022 21%
8th great grandparents 7 / 1024 1% 222 / 2046 11%

Lot´s of work to be done.

Also look at "change the search options."

Im going to run it for 10 generations, "look for MPs & problem profiles" only

Results:

Researched: 9th great grandparent's family (1263 Profiles Compared – 255 Matches)

No problems (whew!)

no problem profiles. :) Ok, thanx!

When someone has deleted a huge branch of your family tree, how do you get it back? Or is it another few weeks of redoing the work?

Are you able to track down who might have done it. Are there any messages in your e-mail box about the deletions? It would help if you know one or more of the profiles that were directly connected to the deleted profiles. Public profiles are usually easier to restore than private one´s, but i believe all of them are restorable to CS (Customer Service) and the user who did it should have contacted you first before such "operation". Is it because of privacy or false data or something like that, but just deleting without consulting, contacting managers and without any notice is just unethical, malicious and violation of terms of use

And is it actual deleting, or did somebody cut a link (parent-child, husband-wife) that they believed to be wrong? That's the more common cause of parts of a family tree going adrift.

If you were on the profiles as a manager NOONE can delete your info.....they CAN only detach it......

If you re-enter a profile you should get a 'tree match' to the detached section. (starting with that particular person).

But you need to contact the manager who did the de-tach to find out what the problem is (if possible)....or talk directly with one of your Curator collaborators to assist you if you cannot take care of it yourself.

P.S. Don't blame you for being upset.....it has happened to me.....a whole section being 'deleted'.......when it wasn't actually erased....just de-tached and floating around waiting to find its way home...

I panicked......stay calm.......it is NOT gone.

::-)

Please could you help me unlink a profile? Erroneously added and now stuck!
Schalk Benjamin Robinson
He needs to be unlinked from his father!

Thanks!

Michelle, done.

Jutte Mozes

Jutte Mozes was NOT Jacob's wife, but his mother.

Appreciate if the relationship is adjusted accordingly.
TIA

Thank you for the answers. I used to manage the profile, but for some reasons I'm not anymore. The now only manager has no idea what has happened, so I'd better go searching for the branch then :)

Saartje de Bok

Saartje de Bok was NOT Abraham's wife.

Appreciate if they could be disconnected.
TIA

OK, done.

cheers!

Fay Elizabeth Dyer - unless there has been a major recent change - yes, it is possible for folks to delete info within a Profile you manage and quite possible for folks to Delete Profiles you manage - either purposely or by accident (do not want to test this, obviously). Also possible for folks to delete you as a manager if the Profile is within their Max Extended Family but not within yours.

Christer Byklum - If you were the Primary Manager and the Profile was deleted, you a) should have gotten a message that it was deleted (at least that used to happen) and b) should be able to find a list of all such Profiles here: http://www.geni.com/list/deleted - along with the option to undelete them.

Lois....I said nothing about info 'within' a profile....just the profile itself....it canNOT be deleted by anyone other than the SOLE manager....so another person canNOT delete a profile you set up....the message comes up telling you that you cannot.....they can, however, detach a profile so that it is floating somewhere....they are retrievable.

There is potential for confusion here. In a way, Lois and Faye, you are both correct but you are both in error! or perhaps just not quite succinct.

I think you'll find that a profile can indeed be deleted by anyone even when it has a sole manager however the manager will receive notification of the deletion and can reverse it.

Commonly the deletion is in fact a detachment from its tree so that it becomes a floating or 'Orphan' profile. These can be searched for and attached in the correct place.

I hope this is clear.

Thank you for clarifying that Terrie

re: ability to delete ... you can only delete if the profile has an 'X' on it in the Tree View; sometimes, even if you are 'sole-manage' the profile, you can't delete it because of the number & type of connections to it (e.g.: you can't delete a profile from out of the "middle" of a tree; only if it is sort of "on the edge").

Does anyone know why I still see that I have 3 messages when I've marked all my messages as 'read'?

refresh your page?

It happens some times when you cross-post, - i.e. when you answer a message and meanwhile get another message in the same thread. The number goes away after a while

Thanks Bjorn. That is probably what has happened but it has been like this for a long time.

Hi Curators. Are you able to reverse the merging of this profile? It is only one profile and done 3 hours ago.

Rachel Samuel Cohen Belinfante

Nope, there are currently no tools for that.
You have to recreate one of the profiles manually and distribute parents, spouses and children between them.

After checking that merge: Why?
It looks like a correct match and merge,