I have a question about a merge problem, where we don't seem to find an easy solution on our tree:
A 2nd cousin of mine was entered by me as well by another relative of his while we were both not yet aware of that.
We all agree that we want to solve this problem.
When I added his profile he used a different email address. In the mean time this email address is no longer active.
Before it went inactive, my friend did log in first time but never took ownership of his profile and changed to his own password.
In the meantime in some way I lost access to this profile.
The other profile is 'managed' by his sister in law, who really has no clue and almost never is active on Geni. believe her daughter added her from her mother's PC.
Unfortunately the profile I added - and not the one added by his in law sister - is part of a large network on both sides.
My 2nd cousin still has the original Geni (tentative PW) and with this and his old email can log in to his profile. I tried to walk him thru, suggested access your 'profile' and change your email address, aslo change to your own PW, did not work. I can ask him to share and become friends or anything - but since the email in his embedded profile is no longer valid, that doesn't work...
Any ideas?